Troubleshooting Facebook Stream Targets (NGINX-RTMP)

Troubleshooting steps for facebook stream target disconnect.

  1. Check abuse log to ensure no forced disconnection at /usr/local/mediacp/log/mediacp/abuse.log
  2. Check stream target log at /usr/local/mediacp/log/mediacp/software.log and can identify that the target name was detected as offline and restarted.
  3. If stream target detected as offline with nginx-rtmp it could mean the ffmpeg process has exited, likely due to an interruption in the stream or and error in the encoding/decoding of the broadcast.
  4. If the problem continues check with facebook support and ensure that your streaming account has not been banned or restricted. This can also be tested by configuring the stream target with a separate account.
  • Nginx-Rtmp, nginx
  • 4 Users Found This Useful
Was this answer helpful?

Related Articles

Reseller Plan Information

Reseller Plan Information Posted by Matthew Lear on 06 January 2014 05:11 PM...

Sam Broadcaster Statistics - How to configure

Overview The MediaCP Wowza Edition supports the Statistic relay of SAM Broadcaster. (Only...

JWPlayer Software Upgrade

The MediaCP provides the latest stable and tested version of JWPlayer that is available at the...

Do i need to reinstall Wowza Media Server?

Our installation software will install a fresh version of the very latest Wowza Media Server...

Generate and download StreamLock Certificate

Login to https://store.wowza.com/portal/account Click on the StreamLock tab Fill out the...