PayPal Payments

Our PayPal Payment system links the Paypal account through to our billing system for automatic debiting on the due date. In this way it works similarly to a credit card being charged/debited, but using the PayPal balance or preferred payment method instead. It also supports payments from account balance and selecting account balance as the default method of payment. While using this method, duplicate subscriptions can't happen; so it will be the preferred method of payment when using PayPal.

Previously we had a PayPal Subscription payment method that ran into duplicate subscriptions causing double billing and other issues highlighted in the various KB Articles below. It is not possible to create duplicate subscriptions with the PayPal Payment as no subscription is created.

https://www.mediacp.net/portal/index.php/knowledgebase/107/PayPal-double-charge.html
https://www.mediacp.net/portal/index.php/knowledgebase/71/PayPal-Subscription-Underpaid-My-Invoice.html
https://www.mediacp.net/portal/index.php/knowledgebase/69/I-cancelled-my-license-but-I-still-keep-getting-charged-how-can-I-stop-this.html

 

FAQ

Can I make a one-time payment?

Yes, if you complete payment using PayPal on a onetime purchase such as an Upgrade Service you will not be billed again.

Can I use my PayPal Balance?

Yes, you can choose to use your PayPal Balance when setting up.

Can I use my Account credit?

Yes, any account credit on your account will be used before billing your PayPal.

Is this like a PayPal Subscription?

The payment does not create a subscription but rather automatically charges on the morning of the due date like a credit card would.

I am currently using a PayPal Subscription, will that be changed?

Existing customers on subscription will remain on subscription, and no changes to existing payments are made. However, all new orders will be required to use the new PayPal system.

 

 

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