Finding Suspended Services

If you need to unsuspend a user's media service, and are having difficulty finding the suspended service you can edit the panel configuration to show suspended services on the service listing page by following these steps:

Display Suspended Services

  1. Select Administration -> System Config

  2. Navigate to the Services tab

  3. Change theĀ Suspended ServicesĀ setting to Display suspended services on listing page

  4. Select Save Configuration

You will now see suspended services on the primary listing page and not just on the customers own list of services.

Suspended Services

  • 0 Users Found This Useful
Was this answer helpful?

Related Articles

There is not enough space on this disk to backup the MediaCP and contents

While performing a backup (either automatic or manual) you may encounter the error message below:...

Differences between MB, GB and MiB, GiB

MediaCP uses a digital metric of units when referring to data size. In this case 1 (GB) Gigabyte...

OpenVZ virtualization

During the installation or upgrade of MediaCP you might receive the following notice: ERROR:...

Upgrade MySQL database from 5.6 to 8.0

There is a significant performance advantage by upgrading the MySQL service running on the...

Unable to access MediaCP on port 2020

There are typically only two reasons why the Media Control Panel is inaccessible: The mediacp...