Hi [FIRSTNAME],
Thank you for reaching out. We have received your cancellation request for subscription [LICENSEKEY]. I have reviewed your request and have processed the refund in line with our money-back guarantee policy. Refunds are typically processed by the customers bank account within 3-5 business days.
We will never double bill you or continue to bill you once your license has been cancelled. We...
Before cancelling a licence we'd very much like to rectify any problems which might be leading...
Why do I have a balance to pay on my invoice? PayPal Subscriptions send a fixed amount defined...
When are invoices generated for subscriptions? Invoices for recurring subscriptions are...
All subscriptions include a 2 day grace period should payment not be received. We understand that...
